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Contractor Relations Specialist - OneGuard in Phoenix, AZ at American Home Shield

Date Posted: 5/29/2018

Job Snapshot

Job Description



Position Overview

Manages and evaluates assigned region of the contractor network. Interacts with departments and field sales as well as recruits and educates new quality contractors.




Job Responsibilities

  • Manages and evaluates the quality and cost of the contractor network in an assigned region by analyzing and interpreting reports and statistical data
  • Liaises with departments, contractors and field sales to facilitate communication and resolve issues
  • Educates and trains contractors on company policies and procedures
  • Analyzes data to determine gaps in contractor availability within assigned region
  • Recruits, coaches and maintains quality contractors to meet regional goals



Job Requirements

  • Bachelor’s degree in a related field and/or 4 years experience required, or an equivalent combination of education and experience./li>
  • Negotiation and sales skills
  • Written communication
  • Analytical skills
  • Organizational and time management
  • Computers skills with Microsoft Office (Word, Excel, Outlook)
  • Some travel required



Physical Demands and Working Conditions

The physical demands are representative of those that must be met by an employee to perform the essential function to this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Incumbent must be prepared to:

  • Move up to 10 pounds occasionally, by lifting, carrying, pushing, pulling, or otherwise repositioning objects.
  • Sitting for long periods of time while using office equipment such as computers, phones and etc.
  • Fingering and Repetitive motions; such as movement of wrists, hands and fingers while picking, pinching and typing during your normal working environment.
  • Express or exchange ideas with others through the use of spoken word, quickly, accurately, and at an easily audible volume, and receive detailed information through oral communication at usual speaking levels without correction, and/or make fine discriminations in the nature of sounds in the environment.


Incumbent is required to have:

  • Close visual acuity to perform detail oriented activities at distances close to the eyes, as well as visual acuity to perform activities at or within arm’s reach with skill, control, and accuracy, such as preparing and analyzing data, viewing computer screen and expansive reading.
  • Incumbent will be subject to:
  • Inside working conditions: The change of building environment such as with or without air conditioning and heating.