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Director, IT InfoSec in Memphis, TN at American Home Shield

Date Posted: 8/9/2018

Job Snapshot

Job Description



Position Overview

Leads and develops strategies, policies and procedures to identify, assess, implement, monitor, report, escalate and remediate IT infrastructure compliance-related programs and issues. Coordinates the IT component of both internal and external audits. Directs teams while providing oversight to compliance activities (such as in the development and maintenance of local and federal regulatory documentation like Sarbanes-Oxley) across IT functional areas.




Job Responsibilities

  • Responsible for providing strategic direction and for managing the IT infrastructure department’s compliance program, consisting of one or more highly complex initiatives
  • Leads, develops and maintains technology policies, processes, procedures and key metrics related to all internal and external Regulatory and Compliance matters (such as Payment Card Industry Data Security Standard (PCI DSS), the Health Insurance Portability and Accountability Act (HIPAA), the Sarbanes-Oxley Act (SOX) and software licensing audits)
  • Leads cross-functional teams in performing audits and tests of IT internal controls to ensure that existing IT systems are operating as designed, adequate controls are enforced and the proper evidence is maintained
  • Accountable for project completions and achievement of compliance goals



Job Requirements

  • Bachelor’s Degree in Computer Science, Information Systems, Business Administration and 10 -15 years of corporate IT work experience including 5 years of IT compliance management experience and 5 years of project, business or management experience, or an equivalent combination of education and/or experience, required./li>
  • Knowledge of audit and compliance management methodology
  • Ability to manage large-scale, continuous improvement programs
  • Understanding of Information Security Practices and Policies
  • Strong understanding of ISO 27001/27002 framework
  • Strong understanding of ITIL framework
  • Working knowledge of global data privacy rules and regulations
  • Knowledge of the Microsoft Office suite (Word, Excel and PowerPoint)
  • Knowledge of specific concepts, practices and procedures particular to IT project management and governance
  • Demonstrated ability as an effective leader and change agent
  • Demonstrated ability to think strategically and make effective and timely decisions/li>
  • Ability to communicate effectively at all business levels



Physical Demands and Working Conditions

The physical demands are representative of those that must be met by an employee to perform the essential function to this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Incumbent must be prepared to:

  • Move up to 10 pounds occasionally, by lifting, carrying, pushing, pulling, or otherwise repositioning objects.
  • Sitting for long periods of time while using office equipment such as computers, phones and etc.
  • Fingering and Repetitive motions; such as movement of wrists, hands and fingers while picking, pinching and typing during your normal working environment.
  • Express or exchange ideas with others through the use of spoken word, quickly, accurately, and at an easily audible volume, and receive detailed information through oral communication at usual speaking levels without correction, and/or make fine discriminations in the nature of sounds in the environment.


Incumbent is required to have:

  • Close visual acuity to perform detail oriented activities at distances close to the eyes, as well as visual acuity to perform activities at or within arm’s reach with skill, control, and accuracy, such as preparing and analyzing data, viewing computer screen and expansive reading.

Incumbent will be subject to:

  • Inside working conditions: The change of building environment such as with or without air conditioning and heating.

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