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Housekeeper – Residential Housekeeping (Entry Level/Cleaner) in Memphis, TN at Merry Maids

Date Posted: 1/10/2018

Job Snapshot

Job Description

Due to continued growth, we are currently seeking self-motivated and outgoing candidates just like you to serve as Housekeepers. You will make housekeeping service calls to residential customers and provide high-quality professional cleaning services. And, as a public face of Merry Maids, it will also be up to you to provide the best customer service to ensure consistent client satisfaction.

No experience necessary! If you have residential housekeeping experience, that’s ideal. But if not, we have a comprehensive training program that will teach you everything you need to know. We also offer flexible schedules, competitive weekly pay, and opportunities to advance to a variety of roles, from field training to QA and sales and more! We’re looking forward to hearing from you!

This position is within our Merry Maids brand.

ServiceMaster is a leading provider of essential residential and commercial services, operating through an extensive service network of more than 8,000 company-owned locations and franchise and license agreements. The company’s portfolio of well-recognized brands includes American Home Shield (home warranties), AmeriSpec (home inspections), Furniture Medic (furniture repair), Merry Maids (residential cleaning), ServiceMaster Clean (janitorial), ServiceMaster Restore (disaster restoration) and Terminix (termite and pest control). The company is headquartered in Memphis, Tenn. Go to www.servicemaster.com for more information about ServiceMaster or follow the company at twitter.com/ServiceMaster or Facebook.com/ServiceMaster.

Professionally clean residential homes using unique cleaning procedures and products.
Performs cleaning in conformance to prescribed standards of cleanliness. Interacts with
customers to ensure the best service possible.

Responsibilities
1. Prepares cleaning products for the day
2. Loads products and equipment onto vehicle
3. Performs routine maintenance
4. Uses cleaning products and procedures to clean residential homes
5. Sweeps and vacuums then washes all hard surface floors on hands and knees
6. Cleans and dusts cobwebs, including all hanging light fixtures, baseboards and windowsills
each visit
7. Moves all reasonably portable furniture in rooms to clean under and behind
8. Performs customer service and quality control
9. Resolves customer issues before leaving home
10. Operates personal motor vehicle (less than 10,000 pounds and designed to carry less than 8
passengers) to transport other team members, materials, and supplies to each job site

Education and Experience Requirements
* High school diploma or GED required
* Valid, permanent driver’s license from state of residence and a clean driving record,
defined as no DUI-related violations within the past five years and no more than three
moving violations within the past three years, are required
* Current liability insurance on automobile required
* Residential cleaning experience preferred

Knowledge, Skills, and Abilities
* Strong and positive interpersonal skills
* Ability to communicate with the Branch Manager/Service Manager and customers
* Ability to understand and follow directions
* Ability to differentiate between variously colored cleaning products by identifying the
color or product name
* Ability to define specific uses of cleaning products
* Ability to read and understand cleaning instructions indicated on customized service
reports
* Ability to endure strong physical demands consistently throughout the course of the day

Disclaimer
The above statements are intended to describe the general nature and level of work being performed by associates assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.

ServiceMaster is committed to Diversity and Inclusion. We encourage diverse candidates to apply to this position.

An Equal Opportunity/Affirmative Action Employer – of Minorities/Females/Veterans/Disability