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Instructional Designer III in Memphis, TN at American Home Shield

Date Posted: 11/15/2017

Job Snapshot

Job Description

Leads and executes the design, development and evaluation of complex training curricula, materials, and programs to meet strategic organizational initiatives. Manages relationships with business partners and clients; may mentor peers. Monitors emerging training and development trends and standards for adoption. Develops assessments and evaluations and analyzes results to determine return on investment of programs.

Responsibilities
1. Leads and executes the design and development of complex training curricula, materials, and programs including instructor-led, virtual, and online to meet strategic organizational initiatives.
2. Evaluates and designs new and existing training curriculum.
3. Establishes training standards and ensures all material is consistent and aligned with learning and development guidelines.
4. Manages relationships with business partners and consults with clients to perform training needs analysis and determine business and/or performance needs. May serve as a mentor for peers.
5. Prepares training plan to recommend, design, develop, implement and evaluate learning solution.
6. Recommends method for delivery such as instructor led, e-learning, combination or other media taking into account audience, business needs, and requirements.
7. Monitors emerging training and development trends and standards and makes recommendations for adoption.
8. Develops learning assessments and training evaluations, analyzes results, makes recommendations, and works with business to determine return on investment (ROI).

Education and Experience Requirements
• Bachelor's degree or equivalent experience required
• Master’s degree preferred
• 4-6 years of instructional design and development experience required
• Experience with e-learning tools required

Knowledge, Skills, and Abilities
• Knowledge of training and development practice and methods, including needs assessment and instructional design for instructor-led, virtual, and online training
• Knowledge of training theories and principles, including adult learning theory and established industry models of evaluation
• Ability to mentor others
• Ability to organize, manage and lead multiple projects
• Knowledge and ability to recommend and measure learning solutions
• Professional written and verbal communication skills including influencing and persuading others
• Attention to detail and analytical skills
• Skill in Microsoft Word, Excel, PowerPoint, and Outlook software applications
• Knowledge of general business principles and practices

Disclaimer
The above statements are intended to describe the general nature and level of work being performed by associates assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.

ServiceMaster is committed to Diversity and Inclusion. We encourage diverse candidates to apply to this position.

An Equal Opportunity/Affirmative Action Employer – of Minorities/Females/Veterans/Disability