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IT APPLICATION DEVELOPER IV - Salesforce in Memphis, TN at ServiceMaster

Date Posted: 10/17/2020

Job Snapshot

Job Description

Position Overview 

A Salesforce Developer leads the testing and implementation of software development efforts, including coding, configuration, maintenance, installation, testing, and debugging, as well as managing timelines and producing technical documentation.  Works with users across business verticals to enhance the operations of business processes in Salesforce.  Expected to take the initiative, be creative and innovative, and drive effective process designs and share ideas.  Works closely with Salesforce architects, developers, other administrators, and product owners, and will be providing guidance as well as be an active participant in getting projects completed. 


Job Responsibilities 

  • Develop customized solutions within the Salesforce platform to support critical business functions and meet project objectives, client requirements and company goals 

  • Manage daily support and maintenance of internal Salesforce instance, and conduct long-term improvement operations to ensure compatibility with evolving mission requirements 

  • Communicate with project managers, clients and other developers to design cohesive project strategies and ensure effective collaboration throughout all phases of development, testing and deployment 

  • Translate functional requirements into technical requirements 

  • Design and build high-performance, reusable, and reliable Apex/Lightning code with best practices 

  • Design custom objects, custom fields, picklists, page layouts, workflow, approval processes, validation rules, custom tabs, reports, Visualforce pages, dashboards, and email generation according to application requirements 

  • Ensure the best possible quality of the application 

  • Take ownership of project work and developing client relationships (should be a confident self-starter) 

  • Identify bugs and align with requirements during debugging 

  • Write test classes for the class that you develop and ensure more than 80% code coverage 

  • Test bug fixes to make sure they work as per requirements, then deploy them to production 

  • Administrative functions such as User Management, Profiles, Permissions, Roles, Custom Objects, Custom Fields, Page Layouts, Workflow rules, validation rules, system integrations, reports, dashboards and process builders within Salesforce. 

  • Automates processes using Salesforce Lightning Process Builder. 

  • Manage configurations of the Sales, Service, Field Service Lightning, and Marketing Clouds. 

  • Works directly with business unit to ensure understanding and effectiveness of systems design.  

  • Acts as subject matter expert in the discovery and remedy of critical production issues. 

  • Keeps abreast of new Salesforce features and functionality, providing recommendations for process improvements when warranted.  


Job Requirements 

  • Bachelor's Degree in related field or combination education and experience 

  • Salesforce Developer Certification 

  • 5 years of IT experience required 

  • 7 years of IT experience preferred 

  • 3 years’ experience configuring and managing Salesforce Field Service Lightning, Service Cloud, Sales Cloud and Marketing Cloud with integration of these Clouds 

  • Experience with at least 1 large Salesforce implementation preferred 

  • Proficient with Apex, Visualforce, Lightning component development, SQL, SOQL 

  • Javascript / C# / JQuery / Angular / Bootstrap 

  • Strong written and verbal communication skills with both IT and business partners 

  • Ability to teach and educate others in Salesforce Development 

Physical Demands and Working Conditions

The physical demands are representative of those that must be met by an employee to perform the essential function to this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Incumbent must be prepared to:

  • Move up to 10 pounds occasionally, by lifting, carrying, pushing, pulling, or otherwise repositioning objects.
  • Sitting for long periods of time while using office equipment such as computers, phones and etc.
  • Fingering and Repetitive motions; such as movement of wrists, hands and fingers while picking, pinching and typing during your normal working environment.
  • Express or exchange ideas with others through the use of spoken word, quickly, accurately, and at an easily audible volume, and receive detailed information through oral communication at usual speaking levels without correction, and/or make fine discriminations in the nature of sounds in the environment.

Incumbent is required to have:

  • Close visual acuity to perform detail oriented activities at distances close to the eyes, as well as visual acuity to perform activities at or within arm’s reach with skill, control, and accuracy, such as preparing and analyzing data, viewing computer screen and expansive reading.

Incumbent will be subject to:

  • Inside working conditions: The change of building environment such as with or without air conditioning and heating.

ServiceMaster companies are proud to be EOE.


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