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LMS Administrator in Menomonee Falls, WI at ServiceMaster

Date Posted: 2/8/2020

Job Snapshot

Job Description

Copesan Services, Inc. is a national, commercial pest management company headquartered in Menomonee Falls, WI. We have been providing quality pest control solutions to businesses throughout North America since 1958.

We are seeking a Learning Management Systems (LMS) Administrator to provide administrative support for the Copesan University to the Invested Partners, Non-Invested Partners and CISC.

Copesan Services Inc., Offers:

  • A comprehensive benefits package, including medical, dental, vision, & life insurance, 401(k) plan with employer match, paid time off, tuition reimbursement, plus more.
  • A great corporate culture where you feel like a member of our family.  Achievements are recognized, acknowledged and celebrated. 
  • Employment with a company that has experienced continuous growth since 1958.  We are well respected in the industry with active leadership.
  • A feeling of satisfaction by helping to protect people, property and the environment; making lives more enjoyable and our foods safer.

Primary Responsibilities:

  • Manages LMS vendor relationship in recommending and implementing system upgrades, issues and modifications.
  • Manages LMS configuration:  adds new user accounts, resets passwords, assigns users to appropriate learning groups, job profiles and track certifications.
  • Sets up quizzes and surveys, instructor-led training (ILT) and online courses.
  • Collaborates with Enterprise Learning Team to successfully test, publish, deploy and maintain learning content by establishing system parameters and managing curriculums and learning paths.
  • Maintains data integrity rules and processes for the LMS such as course descriptions, course changes, assignment of course categories and course maintenance.
  • Helps create, manage and enforce LMS system standards, policies and procedures.
  • Uses business intelligence applications (e.g., Excel, Access, Crystal, SQL, XML) to extract, manipulate, format, and present data stored in relational databases.
  • Designs and modifies reports in summary and detailed formats.
  • Prepares and maintains a variety of success metrics and reports for management.


  • Bachelor’s degree preferred or an equivalent combination of education and experience.
  • Minimum 2 years of experience working with an LMS
  • Minimum 2 years of experience with management and configuration of applications and reporting
  • Expert Microsoft Excel and Access skills and experience required
  • Experience with Java Script, XML and SQL preferred
  • Experience with AICC and SCORM specification preferred
  • Experience with video editing
  • Knowledge of relational database structure and applications
  • Knowledge and skill to use statistics to analyze and summarize data

Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of a disability.

ServiceMaster companies are proud to be EOE.