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Manager, Internal Audit in Memphis, TN at American Home Shield

Date Posted: 8/28/2018

Job Snapshot

Job Description

Position Overview

The Audit Manager is responsible for managing all Internal Audit operations within his/her assigned areas.  This includes performing annual risk assessments and developing the Audit Plan, contributing to setting performance objectives and strategic initiatives, and carrying out all related operations.

The Audit Manager works within a dynamic and team-oriented environment and provides training, coaching, and guidance to a team of 1 or more auditors in executing assigned projects.

Manages complex and interpretive audits projects including, but are not limited to, audits of internal controls over financial and operational audits, SOX and other compliance/regulatory audits, process improvement projects, and fraud investigations.

Job Responsibilities

  • Manages audit staff in the planning, organizing, directing and monitoring of Internal Audit operations, including assisting in hiring, training and evaluating staff; and taking corrective actions to address performance problems.
  • Manages the identification and evaluation of the organization’s risk areas and oversees the development of the annual Audit Plan.
  • Participates in setting annual performance objectives, strategic initiatives and accountable to the results against targets.
  • Manages the overall performance of audit procedures, including performing risk assessments and scoping, identifying and defining issues, developing criteria, reviewing and analyzing evidence, and documenting client processes and procedures.
  • Manages the audit staff in conducting interviews, reviewing documents, developing and administering surveys, composing summary memos, and preparing working papers.
  • Manages the audit staff in the identification, development and documentation of audit issues and recommendations.
  • Communicates the results of audit and consulting projects via written reports and oral presentations to management.
  • Develops and maintains productive client, staff, and management, through individual contacts and group meetings.
  • Identifies internal audit continuous improvement opportunities and leads assigned internal audit strategic initiatives.

Reporting Relationship

  • Manages a team of 1 or more auditors 
  • Reports to the VP of Internal Audit based in Memphis
  • Manages relationship with business unit and respective financial leaders

Job Competencies

  • High ethical and moral standards.
  • Strong leadership attributes including team building and developing direct reports, written and oral communications and managerial courage.
  • Ability to effectively communicate with multiple levels of management, including executive management, with crispness, tact and diplomacy.
  • Ability to act objectively and independently, with minimal oversight.
  • Considerable skill in collecting and analyzing complex data, evaluating information and systems, and drawing logical conclusions.
  • Extensive skill in planning and project management, and in maintaining composure under pressure while meeting multiple deadlines.
  • Considerable skill in negotiating issues and resolving problems.
  • Ability to establish and maintain harmonious working relationships with co-workers, staff and external contacts, and to work effectively in a professional team environment.

Job Qualifications

  • Bachelor’s degree from an accredited college or university required—Master’s Degree preferred.
  • Certification as a CIA, CPA, CISA, or other applicable certification preferred.
  • 6 years of full-time experience in auditing, accounting, business analysis, or program evaluation, including supervisory or project management experience.
  • Travels 10-20% of time.
  • Extensive knowledge in applying internal auditing and accounting principles and practices, and management principles and preferred business practices.
  • Considerable knowledge of the Standards for the Professional Practice of Internal Auditing and the Code of Ethics developed by the Institute of Internal Auditors.
  • Considerable knowledge of management information systems terminology, concepts and practices.
  • Considerable knowledge of industry program policies, procedures, regulations and laws.
  • Considerable skill in conducting quality control reviews of audit work products.
  • Considerable skill in using a computer with word processing, spreadsheet and other business software to prepare reports, memos, summaries and analyses.


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