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Business Analyst I - OneGuard in Phoenix, AZ at American Home Shield

Date Posted: 3/23/2018

Job Snapshot

Job Description

Job Responsibilities

• Analysis of business and technical processes by building reports, scripts, and complex queries
• Collect and analyze complex data sets for results and variances, identifying trends and patterns in order to recommend actions to improve business processes.
• Business information system planning specific to reporting outcomes
• Develop test case scenarios for new reports to validate results
• Development of business information reporting, scorecard and metrics
• Development of desktop, reporting and process automation tools
• Documentation of requirements definitions, reference, training and process mapping
• Determinations for function, inputs, outputs, controls
• Reporting, analytics, metrics, business warehouse tasks
• Resource requirements planning and reporting
• Project management and task work related to reporting and analysis tools
• Scheduling, routine delivery and archive management for standard reports and scorecards
• Ownership for reporting reference guides, tools, materials and version control
• Provides information to management by assembling and summarizing data; preparing reports; making presentations of findings, analyses, and recommendations.

Job Requirements

• Bachelor's degree
• 0-2 years experience
• Experience and expertise in multi-system, function and platform
• Experience in leading, guiding and managing technical, flexible and programming resources
• Experience with documentation, process mapping, SOP, audit, risk management and compliance
• Experience in enterprise transactional systems; specialty system type may be preferred depending upon area
• Global reporting experience
• Project management leadership and documentation experience
• Experience in executive level reporting, scorecards and analysis
• Experience with web-based tools, quality IT testing methodology, system integrations and PMO methodology and process
• Experience in software and reporting structure road-map planning, strategy and release schedule management
• Preferred experience in SQL or R
• Excellent interpersonal, communication, and client management skills
• Ability to handle data in a confidential way
• Detail and process orientation
• Excellent organizational skills
• Excellent math, formulation and calculation skills
• Knowledge of technical reporting best practice and management
• Skills in data analysis, report writing, defining requirements and creation/maintenance of reports
• Skills in MS Office, especially Excel, macro development and use
• Development skills with computer programs
• Knowledge of technical databases