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Business Analyst III in Memphis, TN at Terminix

Date Posted: 9/21/2019

Job Snapshot

Job Description

Position Overview

Responsible for complex business and systems process analysis, design, and simulation. Researches and investigates business process and systems requirements. Focus is on process analysis and re-engineering with an understanding of challenges and opportunities as related to current and future business environment. Recommends and facilitates quality and process improvement efforts.

Job Responsibilities

  • Leads and facilitates cross-functional project teams to develop and execute process improvement initiatives.
  • Partners with business leads to develop, implement, and communicate standard operational policies, procedures, and processes.
  • Analyzes current process standards and metrics in order to recommend solutions for improvements.
  • Researches best business practices within and outside the organization to establish benchmark data.
  • Collects and analyzes complex data sets for results and variances, identifying trends and patterns in order to recommend actions to improve business processes.
  • Performs data gathering, root cause analysis, and performance trending in order to develop appropriate process control changes.
  • Prepares and presents process improvement and methodology workshops.
  • Creates presentations and business case/ROI in support of key initiatives.
  • Coordinates across multiple functional groups to gather the information necessary for executing data models.

Job Requirements

  • Bachelor’s degree and 5 years of operations and/or continuous improvement /project management experience required, or an equivalent combination of education and experience.
  • Project management, change management and business process analysis experience required.
  • MBA, Lean, Quality and/or Six Sigma certification and recent proven experience preferred.
  • Knowledge of continuous improvement principles, methodologies, and practices
  • Business process analysis skills
  • Project and resource management skills
  • Problem-solving skills
  • Written and verbal communication skills including delivering presentations
  • Skill with Microsoft Office applications
  • Knowledge of systems design and principles
  • Ability to influence company leadership and project teams
  • Business and financial acumen.


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