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Commercial Branch Manager II in Indianapolis, IN at ServiceMaster

Date Posted: 3/20/2020

Job Snapshot

Job Description

McCloud Services is a leader in integrated pest management solutions in the food supply chain of custody, health care, hospitality, property management and retail industries. Protecting more than half of the largest food related brands in the U.S., our highly trained and experienced service specialists and entomologists use an ongoing, flexible approach designed to meet each clients’ specific needs.

With over 100 years of industry and market experience we have built value propositions that help solve problems that impact our customer’s bottom line. Our people are our most valuable asset. We provide the right people with the right tools to serve our customers. We recognize and celebrate success. We focus on performance and accountability. We strive to provide a great place to work and an environment that inspires success.

What is this role about?

This key role is responsible for leading all aspects of Sales and Service for one of our medium to large-sized commercial (based on revenue).

What does a “Day-in-the-Life” look like?

The Commercial Branch Manager is accountable for all facets of operation for one of our McCloud locations. This includes team leadership, staff training and development, customer satisfaction and retention, service delivery, operational efficiency and new business development – all supported by McCloud's corporate resources and business model.

Here are a few more specifics of what you would be doing on the job:

• Managing branch P&L – monitoring financial performance and expenses, driving growth, ensuring revenue and profit plans are achieved

• Fostering a positive work environment that motivates associates and drives customer satisfaction

• Directly managing the branch Sales team and branch supervisors

• Overseeing Service operations along with the Branch Service Manager

• Recruiting, interviewing, hiring and training branch staff

• Monitoring regulatory compliance, quality control standards and ensuring safety

• Ensuring alignment with McCloud business model and guidelines, including implementing company programs and initiatives

What do I need to be successful?

• Bachelor’s Degree and 2-4 years managing associates in a fast-paced environment

• Willingness to relocate is highly desirable

• Profit & loss and/or experience in sales management is strongly preferred

• You are able to effectively lead and motivate others through coaching, mentoring, etc.

• You have strong communications skills – impersonal, written, presenting

• You possess strong time management and organizational skills

• You are good at problem solving and coming up with practical solutions

• You build rapport easily and establish trust with customers and employees

• You are proficient in Microsoft Office Products (Word, Excel, PowerPoint, etc.)

• You have a good aptitude for basic/intermediate math-- necessary for doing calculations related to sales and service

• A valid driver’s license is required

Why should I choose McCloud?

In addition to being part of an iconic brand with a rich 100 year history, here are some other highlights of what we offer when you join the McCloud Team.

• Comprehensive training and licensure, all paid by the company

• Company vehicle, gas card, cell phone, and laptop

• Highly competitive base compensation and bonus program

• Opportunities for continued advancement and career growth

• Medical, dental and vision coverage + discounts on ServiceMaster brands

• Short/long-term Disability and Life Insurance

• Paid time off

Disclaimer

The above statements are intended to describe the general nature of the work being performed by employees assigned to this classification; they are not an exhaustive list of all responsibilities, duties and skills required for the position.

ServiceMaster companies are proud to be EOE.