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Employee Testing Talent Specialist in Memphis, TN at Terminix

Date Posted: 1/7/2021

Job Snapshot

Job Description

Partner with HR teams to identify, create, and roll-out processes that optimize workflow for employee testing within National Accounts. This role will use critical thinking skills to research requests and provide the appropriate direction. Experience in a corporate environment with pre-employment or employee background and drug testing preferred.

Job Duties

  • Document the current process and make recommendations for the future state of National Account employee testing processes
  • Partner with internal stakeholders for requirements and info gathering
  • Recommend best practices and provide sound solutions to support employee testing processes
  • Manage compliance tracking and build out reporting of the employee testing program
  • Manage ordering process for new tests on employees.
  • Review Contracts to ensure compliant with internal process.

Our Ideal Candidate

  • You have a demonstrated background in Pre-employment testing including criminal background and drug testing processes.
  • You have excellent communication skills.
  • You can navigate multiple tasks.
  • You’re a high achiever with the ability to self-manage and demonstrate personable accountability, as well as effective collaboration in a team environment.
  • You have strong customer service skills with a focus on delivering high customer value.
  • Supportive, positive attitude with a professional demeanor applied to all tasks
  • Ability to interact effectively with internal business partners
  • Workday Recruiting experience a plus

Job Requirements

  • Associates Degree or High School Diploma
  • 1-3 years of related experience in pre-employment testing, 3-5 years of related experience in Human Resources.
  • Experience in supporting organizations with multiple branches / sites
  • Experience in a fast-paced environment with multiple customers and competing priorities
  • Experience with web-based tools, IT systems, projects
  • Experience in customer service or help desk environment Intermediate proficiency in MS-Office software applications with proficiency in MS Excel
  • Ability to maintain confidentiality
  • Excellent oral and written communication skills
  • Skill and ability to organize, prioritize, plan, manage, execute and evaluate multiple tasks and projects
  • Ability to research and analyze data, solve problems and make decisions
  • Basic time management skills, strong organizational skills, strong attention to detail
  • Ability to work well in a team
  • Strong attention to detail
  • Ability to multi-task
  • Strong reporting and analytical skills

Physical Demands and Working Conditions

The physical demands are representative of those that must be met by an employee to perform the essential function to this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Incumbent must be prepared to:

  • Move up to 10 pounds occasionally, by lifting, carrying, pushing, pulling, or otherwise repositioning objects.
  • Sitting for long periods of time while using office equipment such as computers, phones and etc.
  • Fingering and Repetitive motions; such as movement of wrists, hands and fingers while picking, pinching and typing during your normal working environment.
  • Express or exchange ideas with others through the use of spoken word, quickly, accurately, and at an easily audible volume, and receive detailed information through oral communication at usual speaking levels without correction, and/or make fine discrimination in the nature of sounds in the environment.

Incumbent is required to have:

  • Close visual acuity to perform detail oriented activities at distances close to the eyes, as well as visual acuity to perform activities at or within arm’s reach with skill, control, and accuracy, such as preparing and analyzing data, viewing computer screen and expansive reading.

Incumbent will be subject to:

  • Inside working conditions: The change of building environment such as with or without air conditioning and heating.

Terminix companies are proud to be EOE.