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Inside Sales Rep in Tampa, FL at Terminix

Date Posted: 4/13/2018

Job Snapshot

Job Description

This is a full-time Inside Sales position that offers:

An excellent opportunity for career growth
Competitive & guaranteed base pay with commission structure
No cold calling or lead generation
Combination of outbound & inbound calls

Training starts: Monday, March 12, 2018 for 2-3 weeks

Position Overview
Receives and places telephone sales calls which are predominantly routine, but may require deviation from standard screens, scripts, and procedure with the assistance of a computerized system. This position handles both inbound and outbound sales calls. Answers inquiries, resolves problems, promotes and sells products/services, and/or enters or confirms sales. Requires general knowledge of the organization, products, and/or services. Assesses needs and suggests/promotes alternative products or services. Requires ability to navigate a computerized data entry system or other relevant applications.

Job Responsibilities
•Processes incoming or places outbound customer/prospect calls regarding various business unit products and services.
•Identifies needs of customer and delivers services and/or products that are specific to the customer need in order to generate revenue.
•Records all customer information and call history information accurately on appropriate paperwork or electronic systems.
•Reviews daily information on the business unit customers’ changing needs and new features of service.
•Promotes business unit products and/or services.

Job Requirements
•High School diploma or general equivalency diploma (GED)
•Six (6) months direct sales experience
•Telemarketing experience preferred
•Successful completion of a two-and-a-half week training course after hire date
•Skill in verbal and written communication
•Skill in building strategic working relationships
•Skill in contributing to team success Skill in quality orientation
•Skill in being adaptable to changing business needs
•Skill in analytical tasks
•Skill in organizational and time management
•Skill in learning new tasks and applying them on the job
•Skill in initiating action to resolve issues
•Skill with Microsoft Office applications (Word, Excel, Outlook, PowerPoint)
•Ability to learn and work effectively with Mission, Webview, Verint, etc.
•Ability to be scheduled to work the full range of hours (Monday through Sunday 5:00am - 12:00 midnight)

Physical Demands and Working Conditions
The physical demands are representative of those that must be met by an employee to perform the essential function to this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Incumbent must be prepared to:

•Move up to 10 pounds regularly and 11-20 lbs frequently, by lifting, carrying, pushing, pulling, or otherwise repositioning objects.
•Regularly sit, climb, balance, stoop, kneel, crouch and crawl.
•Regularly use legs and/or hands and arms to ascend or descend ladders, stairs, scaffolding, ramps, poles, etc.
•Maintain his/her balance when walking, standing, or crouching on narrow, slippery, or erratically moving surface.
•Safely operate a motor vehicle.

Incumbent is required to have:

•Have close visual acuity to perform detail oriented activities at distances close to the eyes, as well as visual acuity to perform activities at or within arm’s reach.

Incumbent will be subject to:

•Occasionally wear personal protective equipment (PPE), including, but not limited to an OSHA compliant respirator.
•Regularly work in confined spaces, narrow aisles, or passageways.

The above statements are intended to describe the general nature and level of work being performed by associates assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.

ServiceMaster is committed to Diversity and Inclusion. We encourage diverse candidates to apply to this position.

An Equal Opportunity Employer–minorities/females/veterans/individuals with disabilities/sexual orientation/gender identity