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IT ARCHITECT I in Memphis, TN at ServiceMaster

Date Posted: 5/26/2019

Job Snapshot

Job Description

Position Overview

Develops and defines architecture strategy models for business applications. Builds, integrates and manages technology platforms that align with the company's goals, objectives and direction.

Job Responsibilities

  • Collaborates effectively with peer architects to solve moderately complex problems spanning their respective areas.
  • Resolves technological disagreement with informed, rational debate.
  • Adapts solutions using precedents that align with corporate initiatives, IT strategy and provide overall improvement to the environment
  • Performs assessments and develops joint recommendations on technical decisions and key architecture (such as web solution or technical architectures and system landscapes) by partnering with vendors, project team members and key subject matter experts
  • Translates the draft design into a technical design document gaining consensus on the components of the solution from SME’s (Subject Matter Experts), the Project Manager and management
  • Develops architecture documents and artifacts from templates working with extended IT and business teams
  • May participate in the development and execution of IT governance process. Compares, contrasts and prioritizes among alternative approaches to meet those objectives while assessing risk both quantitatively and qualitatively
  • Develops and reviews business cases targeting the architecture group and peers.
  • Develops and reviews technical statements of work, key presentations targeting all levels of staff (e.g. business/technology managers, developers, system administrators, etc), research findings (PowerPoint), architectural diagrams (Visio) and supporting details in (Excel)
  • Communicates effectively with non-technical audiences including senior product and business management
  • Comfortably navigates between highly varying levels of abstraction from business strategy to product strategy to high level technical design to detailed technical design to implementation
  • Researches and introduces best practice frameworks/capability models tailored for the environment that will control costs, provide higher quality and/or increase predictability of service delivery

Job Requirements

  • Bachelor’s degree in Information Systems or related field, 5 - 7 years of experience in Information Technology or an architectural role or an equivalent combination of education and experience, required
  • Must have experience in building and implementing large scale transitions to Enterprise Information Architecture including application development, integration and data integration/data exchange
  • Must have an expert level competency in at least one of the Enterprise architecture frameworks (Zachman, TOGAF, other)
  • Professional IT Architect certification, preferred
  • Comprehensive knowledge in many areas of technology
  • Strong ability to rapidly learn new techniques and technologies and apply them
  • Generally recognized as a qualified expert in information and data management methodology and technique
  • Strong ability to analyze, consolidate and communicate complex topics to all levels of staff (including but not limited to business/technical managers, developers and system administrators) in verbal and written form
  • Strong detail orientation, follow-through capabilities and escalation of key issues
  • Strong critical thinking and problem solving skills.
  • Good relationship management and negotiation abilities
  • Excellent written and verbal communication skills with all levels of technical and non- technical staff
  • Ability to function effectively in a fast-paced environment with frequently changing business needs

Physical Demands and Working Conditions

The physical demands are representative of those that must be met by an employee to perform the essential function to this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Incumbent must be prepared to:

  • Move up to 10 pounds occasionally, by lifting, carrying, pushing, pulling, or otherwise repositioning objects.
  • Sitting for long periods of time while using office equipment such as computers, phones and etc.
  • Fingering and Repetitive motions; such as movement of wrists, hands and fingers while picking, pinching and typing during your normal working environment.
  • Express or exchange ideas with others through the use of spoken word, quickly, accurately, and at an easily audible volume, and receive detailed information through oral communication at usual speaking levels without correction, and/or make fine discriminations in the nature of sounds in the environment.

Incumbent is required to have:

  • Close visual acuity to perform detail oriented activities at distances close to the eyes, as well as visual acuity to perform activities at or within arm’s reach with skill, control, and accuracy, such as preparing and analyzing data, viewing computer screen and expansive reading.

Incumbent will be subject to:

  • Inside working conditions: The change of building environment such as with or without air conditioning and heating.


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