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IT Senior Project Manager in Memphis, TN at ServiceMaster Clean

Date Posted: 8/31/2020

Job Snapshot

Job Description



Position Overview

Manage a variety of projects including IT projects as well as projects with a cross-functional business team and minimal IT involvement

Job Responsibilities

  • Manage the planning, analysis, design, development, implementation, and satisfaction of project requirements
  • Provide management and strategic direction to a project team and share responsibility (with Business Partner) for the project development, budget and schedule
  • Create, monitor, and update a detailed project plan
  • Establish work plan for each phase of project
  • Establish goals, negotiate project commitments and develop project plans
  • Coordinate development and gain approval of the business and technical requirements documents and project scope definition
  • Coordinate the formulation and definition of technical scope and objectives in collaboration with technical subject matter experts
  • Engage proper company resources for engagement with contractors, suppliers, customers, departments, and other parties as required
  • Direct and coordinate activities of PM project personnel, including outsourced or offshore staff, to ensure projects progress on schedule and within budget; as needed
  • Monitor, measure, and report on project progress to management and clients
  • Manage all project resources including staff; identify, document and assign project roles and reporting relationships.
  • Champion the development models used by SVM for project delivery, including SDLC, SDLC Lite, and Demand management
  • Advise on and help to optimize IT’s Rapid Application Delivery process
  • Drive the capture the mitigation and reporting of risks and issues and escalate as appropriate

Job Requirements

  • Bachelor’s degree required in Computer Science, Information Systems, or Engineering (or equivalent background)
  • 5 to 10 years of IT experience; 2 years of demonstrated management/supervisory experience in systems development
  • Experience creating a detailed project plan which includes: charter, scope, project management approach, management plans, statement of work, cost estimates, schedule, performance measurement baselines, milestones and target dates, risk management plan, quality management plan, project change control plan, open issues, action items, and supporting detail
  • Ability to work with cross-functional teams and staff of all levels
  • Highly skilled with project management tools
  • Knowledge of project management best practices (SDLC)
  • Strong written and oral communication skills
  • Problem solving / analytical skills, tools and techniques
  • Effective decision-making skills


Physical Demands and Working Conditions

The physical demands are representative of those that must be met by an employee to perform the essential function to this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Incumbent must be prepared to:

  • Move up to 10 pounds occasionally, by lifting, carrying, pushing, pulling, or otherwise repositioning objects.
  • Sitting for long periods of time while using office equipment such as computers, phones and etc.
  • Fingering and Repetitive motions; such as movement of wrists, hands and fingers while picking, pinching and typing during your normal working environment.
  • Express or exchange ideas with others through the use of spoken word, quickly, accurately, and at an easily audible volume, and receive detailed information through oral communication at usual speaking levels without correction, and/or make fine discriminations in the nature of sounds in the environment.


Incumbent is required to have:

  • Close visual acuity to perform detail oriented activities at distances close to the eyes, as well as visual acuity to perform activities at or within arm’s reach with skill, control, and accuracy, such as preparing and analyzing data, viewing computer screen and expansive reading.

Incumbent will be subject to:

  • Inside working conditions: The change of building environment such as with or without air conditioning and heating.

ServiceMaster companies are proud to be EOE.

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