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National Accounts Specialist in Memphis, TN at ServiceMaster

Date Posted: 2/22/2018

Job Snapshot

Job Description

Review and process insurance payments and billing. Conduct research, provide prompt customer service, and follow up on past due amounts.

Responsibilities
1. Review and process insurance payments, electronic payments and paper checks
2. Billing for all National Account Janitorial services
3. Provides prompt customer service to the franchisee, insurance representatives, and end-user clients concerning payments or billing status
4. Research and follow up on unidentified payments
5. Collections: review and follow up on past due invoices

Education and Experience Requirements
• High school diploma or general education degree (GED) and six to twelve months related experience and/or training

Knowledge, Skills, and Abilities
• Must have strong math skills and possess strong detail orientation with the ability to follow through.
• Must be deadline driven with strong desire for accuracy.
• Must be a team player; willing to get the job done.
• Must understand billing and payment issues and have the willingness to learn.
• Must be proficient in computer skills to include Microsoft Office, LIVE, and other software needed to complete the job.
• Must possess good communications skill.
• Must possess a strong customer service desire.

Disclaimer
The above statements are intended to describe the general nature and level of work being performed by associates assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.

ServiceMaster is committed to Diversity and Inclusion. We encourage diverse candidates to apply to this position.

An Equal Opportunity/Affirmative Action Employer – of Minorities/Females/Veterans/Individuals with Disability/Sexual Orientation/Gender Identity

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