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Senior Director, Compensation in Memphis, TN at ServiceMaster

Date Posted: 9/29/2018

Job Snapshot

Job Description

Position Overview

Provides leadership in the design, implementation, administration, and maintenance of Compensation programs, commission and/or incentive programs. Leads the compensation area, ensuring that the compensation programs deliver competitive pay for competitive performance and enable the achievement of the ServiceMaster strategic plan.

Job Responsibilities

  • Leads the design and policy development of salaried broad-based compensation programs which include position evaluation, salary structures, merit matrices, salary range development, market pricing studies, executive market analysis and special reporting.
  • Oversees the annual merit process and administration.
  • Provides recommendations to operations, field operations and sales management surrounding the long-term, strategic direction of the Compensation Program.
  • Partners with various field operations, sales teams and business unit management to understand business drivers impacting the Compensation Program and proactively reviews and evaluates results to lead the resolution of a variety of compensation-related and sales operations issues and concerns.
  • Responsible for a variety of other compensation-related programs and research activities such as functional alignment projects.
  • Leads in the development and implementation of innovative education, tools, guidelines and communication approaches to promote understanding and good practices.
  • Leads the increase of compensation effectiveness through improved technology and processes.
  • Directs and develops a staff of compensation professionals.

Job Requirements

  • Bachelors Degree (Master’s preferred)
  • Certification in Compensation preferred
  • 10 years experience in large, diversified company in the management of all phases of compensation and staff.
  • Strong planning, analytical, and influencing skills
  • Strong business and financial acumen skills
  • Strong managerial and leadership skills
  • Excellent communication skills, verbal and written
  • Ability to partner with and influence all management levels
  • Advanced knowledge of business practices and problem resolution

Physical Demands and Working Conditions

The physical demands are representative of those that must be met by an employee to perform the essential function to this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Incumbent must be prepared to:

  • Move up to 10 pounds occasionally, by lifting, carrying, pushing, pulling, or otherwise repositioning objects.
  • Sitting for long periods of time while using office equipment such as computers, phones and etc.
  • Fingering and Repetitive motions; such as movement of wrists, hands and fingers while picking, pinching and typing during your normal working environment.
  • Express or exchange ideas with others through the use of spoken word, quickly, accurately, and at an easily audible volume, and receive detailed information through oral communication at usual speaking levels without correction, and/or make fine discriminations in the nature of sounds in the environment.

Incumbent is required to have:

  • Close visual acuity to perform detail oriented activities at distances close to the eyes, as well as visual acuity to perform activities at or within arm’s reach with skill, control, and accuracy, such as preparing and analyzing data, viewing computer screen and expansive reading.

Incumbent will be subject to:

  • Inside working conditions: The change of building environment such as with or without air conditioning and heating.


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