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Instructional Designer I in Memphis, TN at ServiceMaster

Date Posted: 11/17/2018

Job Snapshot

Job Description



Position Overview

Leads and executes the design, development and evaluation of complex training curricula, materials, and programs to meet strategic organizational initiatives. Develops training content and instructional materials. Manages relationships with business partners and clients. Monitors emerging training and development trends and standards for adoption.




Job Responsibilities


  • Leads and executes the design and development of complex training curricula, materials, and programs including instructor-led, virtual, and online to meet strategic organizational initiatives.
  • Evaluates and designs new and existing training curriculum.

  • Establishes training standards and ensures all material is consistent and aligned with learning and development guidelines.
  • Manages relationships with business partners and consults with clients to perform training needs analysis and determine business and/or performance needs.
  • Prepares training plan to recommend, design, develop, implement and evaluate learning solution.
  • Recommends method for delivery such as instructor led, e-learning, combination or other media taking into account audience, business needs, and requirements.
  • Monitors emerging training and development trends and standards and makes recommendations for adoption.


Job Requirements

  • Bachelor’s degree or equivalent experience required
  • 2+ years of instructional design experience required OR graduate degree in relevant field(must be able to supply work samples)
  • Knowledge of e-learning tools required
  • Knowledge of training and development practice and methods, including needs assessment and instructional design for instructor-led, virtual, and online training
  • Knowledge of training theories and principles, including adult learning theory and established industry models of evaluation
  • Ability to organize, manage and lead multiple projects
  • Knowledge and ability to recommend and measure learning solutions
  • Professional written and verbal communication skills including influencing and persuading others
  • Attention to detail and analytical skills
  • Skill in Microsoft Word, Excel, PowerPoint, and Outlook software applications
  • Knowledge of general business principles and practices