Area Manager
Location: Houston, TX, United States
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Description
We Play to Win!
Big goals. Big achievements. Big impact.
ServiceMaster employs empowered and engaged teams, delivering growth in an ever-evolving world. Our goal is to double in size over the next few years, which means ambition and risk-taking are part of our daily life. If you are tired of the status quo and complacency, join our team to help franchisees dominate in their respective areas. You’ll be around other winners chasing big goals, guaranteed to bring out the best work of your career!
What We Offer:
- Medical, Dental, and Vision benefits
- 401(k) match
- Paid time off, including paid holidays
- Career growth and advancement
Area Manager
Leadership. Responsibility. Passion. Area Managers are responsible for supervising the operations of an entire ServiceMaster BioClean® area and have the opportunity to make a true impact on our organization. You'll oversee approximately 10-12 locations ($10-15M in revenue) while leading employees and driving sales growth for one of the fastest-growing biohazard remediation companies.
What you will do :
- Identify address, & resolve performance issues through action plans & corrective action
- Plan and conduct regularly scheduled meetings & visits with direct employees.
- Ensure the safety of employees & customers
- Ensure employees are trained in and follow EHS (Employee Health & Safety) Guidelines
- Attain revenue goals consistently
- Ensure area staffing, scheduling, and availability so Dispatch can fluidly set appointments
- Ensure project work plan, progress, complicating factors, & deviations from the work plan are all noted accurately & timely in the portal in a professional & fact-based method
- Address & resolve customer service complaints
- Manage and achieve area payroll budget
- Ensure all pay & billing related information is passed along to the proper Central Operations department
- Ensure training & development of staff to retain a motivated, professional workforce.
- Review and analyze shop inventory procedures, cycle counts, & levels to ensure every truck is properly stocked & ready to work
- Review and analyze the competitive landscape within the area and keep leadership informed of ServiceMaster BioClean's competitive pricing position.
- Collaborate with Divisional Director & Marketing teams for lead generation performance
What you will bring:
- Must have at least 3-5 years of relevant operations management experience including but not limited to:
- People Management
- Multiple Site Management
- P&L management
- Exceptional skills in attention to detail, time management, project management, and organizational abilities
- Prior experience that demonstrates a strong work ethic and ability to multi-task
- Strong communication skills, and the ability to build rapport and establish effective relationships.
- Proficient with Microsoft Office Applications
- Background in construction, demolition, restoration, or experience using hand or power tools a plus
- Bachelor’s Degree from an accredited college or university.
- We will consider a significant work history of leadership or military service to offset degree requirements.
- Ability to travel outside the home market roughly 50-75% of the time and be responsive during non-traditional work hours as required.
Compensation Details:
The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At ServiceMaster, it is not typical for an individual to be hired at or near the top of the range for their role, and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $100,000 to $150,000 annually plus bonus.
The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At ServiceMaster, it is not typical for an individual to be hired at or near the top of the range for their role, and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $100,000 to $150,000 annually plus bonus.
About ServiceMaster Brands
ServiceMaster® Brands® is a leading franchise provider of needs-based residential and commercial services in the restoration, cleaning, moving, and bioremediation industries. Founded in 1929, the company is home to over 3,200 franchisees across 4,600+ locations serving over 1,000,000 homes and businesses each year. ServiceMaster was founded with a deep commitment to integrity and customer service and does business under seven brands today across 50 states and nine countries that generate more than $3.5B in system-wide sales: ServiceMaster Restore®, ServiceMaster Clean®, ServiceMaster BioClean®, Merry Maids®, TWO MEN AND A TRUCK®, TWO MEN AND A JUNK TRUCK®, and Indoor Science.
While each brand maintains a distinct identity, we share a commitment to our vision to Become the most admired brand in each industry we serve. Working as part of our team means bringing your best ideas to work every day and seeing the impact of your contributions. Stars in our company at all levels are builders—they love to create, lead and see their plan come to life. Our best people understand that while great ideas are important, they require incredible focus and teamwork to execute.
We live by our purpose to Be there when you need us™. This extends to our team members, where we are dedicated to our team’s growth, well-being, and success- every step of the way.
ServiceMaster Brands is headquartered in Atlanta, Georgia.
Roark Capital Group acquired ServiceMaster Brands in October 2020. Roark focuses on investing in the consumer and business services sectors, with a specialization in multi-location and franchised businesses. Since inception, affiliates of Roark have invested in 100 multi-location, franchised brands, which collectively generate $62 billion in annual system revenues from 66,000 locations in 50 states and 89 countries. Please visit www.roarkcapital.com to learn more.
It is the policy of ServiceMaster Brands, in accordance with all applicable laws, to recruit, hire, train, and promote persons in all job titles without regard to race, color, national origin, genetic information, religious beliefs, sex, gender identity, sexual orientation, age, marital status, pregnancy, disability, protected veteran status, or any other protected classifications, activities, or conditions as required by federal, state and local laws.
If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process at [email protected]
California Applicants:
Background checks are required, and qualified applicants with arrest or conviction records will be considered for Employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.
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